I have been trying to download the new Dell Support Center on my Dell laptop and keep receiving error code 1306. Another application has exclusive access to the file C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log. It suggests I shut down all other applications and then retry. However, nothing is open, no any window, no application is open. Can you tell me how I can find that particular program on the computer? Also I wanted to know how I can get rid of this particular error message on the computer.
Please help me to solve this problem.