Could not open .bmp and .exr files on Adobe Photoshop

Asked By 50 points N/A Posted on -
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Hi Experts,

The problem is with my Photoshop. I cannot open .bmp and .exr files on it. While opening such files on it indicates, “Could not complete request because of program error”. Even in the open dialog box, the same file format is also not available. Have you any idea for the issue? Please help.

Thanks in advance.

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Best Answer by kanwaljeet
Answered By 0 points N/A #154859

Could not open .bmp and .exr files on Adobe Photoshop

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Hi Hay,

I will help you solve your problem. Which version of Adobe Photoshop you are using and on what operating system ? The problem could be in your installation of Photoshop. I recommend to uninstall Photoshop and install again and try to open the .bmp and .exr files. If still you have problem, then see Photoshop help or contact Adobe support.

Best Answer
Best Answer
Answered By 0 points N/A #154860

Could not open .bmp and .exr files on Adobe Photoshop

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Hello,

I wish you mentioned the Adobe Photoshop version that you are using; however I could give a tip that could help you, and you might not have to uninstall and re-install.

Tip: Go to File Option, and then click Open, and in the opened box, select "All Formats" against File of Type. Now, select the file, and click open. This should solve the problem.

Bonus Tip: Make sure that your PC / Laptop's memory is sufficient for heavy programs, and their functioning.

 

Cheers….

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