Asked By
Neville
200 points
N/A
Posted on - 05/30/2011
Any concern please! I was very busy and exhausted doing some researches for my thesis last night and I forgot to turn off my Dell laptop. When I woke up in the morning, I already saw a black screen. When I started it, only this message appeared “Windows Root>System32NTOSKRNL.exe. Re-install a copy of the above file. ”
I restarted my PC again with the hope of reaching the Safe Mode and Setup options, but I didn’t. I also tried of rebooting it through the CD-ROM but it nothing significantly happened. What is the problem on my laptop? I cannot remember that I had mounted any hardware or uninstalled any software.
Any help is appreciated.
Missing NTOSKRNL.exe Error on a black screen
Hi Kattyrine here,
You can try reinstalling the file NTOSKRNL.exe as said in your error message. Here's how to do it:
If you're in Vista/7
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Insert your Vista/7 DVD and boot from it.
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Once you boot, you'll see this message, click Next.
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After clicking, you'll see this Window below, below it choose Repair your computer.
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After that, you'll see this below, click Next.
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After that, you'll see this below, this time choose Command Prompt:
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Once in Command Prompt, type in expand e:i386ntoskrnl.ex_ c:windowssystem32. Now the e depends on what letter your DVD/CD drive is, change it accordingly if needed.
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Press Enter.
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It will ask if you want to overwrite, Press Y then Enter.
In XP:
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Put your XP CD in the CD/DVD drive and boot from it.
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Once booted, this should appear:
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Once there, press R and this below should appear.
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Choose your Windows Installation, if there's only one then there should only be one choice, press the number corresponding to your choice and press Enter.
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If a password is in your system, you will be prompted to enter it.
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Once done, you'll be in Command Prompt again.
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Type in expand e:i386ntoskrnl.ex_ c:windowssystem32. Now the e depends on what letter your DVD/CD drive is, change it accordingly if needed.
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Press Enter.
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It will ask if you want to overwrite, Press Y then Enter.
This should replace your missing or corrupted NTOSKRNL.exe file and fix your computer.
