Conversation History error occurred using Yahoo Messanger

Asked By 20 points N/A Posted on -
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Hello,

I used to chat with my friends regularly in yahoo messenger. I never faced this error in the past. When I try to see the conversation history, this error message appeared. The error message states that it failed to process your request. So I tried again to see the history, I got the error again. How to fix this error? Please help. Thanks.

Failed to process your request, please try again later.

Error Code: timeout

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Answered By 551710 points N/A #193240

Conversation History error occurred using Yahoo Messanger

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I’m not sure when this feature started but Yahoo! Messenger can now record or save your conversation or the conversation you had with your friends. This functionality is not available in early versions of the messenger and this is really handy if you want to check again some important details that your friend might have mentioned while you were talking or chatting.

To fix your problem, try clearing your Yahoo! Messenger cache. Close Yahoo! Messenger, right-click on its icon in the system tray and select Exit. See image.

Click Start, Run, and type without quotes “cmd” and hit Enter. Type the following commands in the command prompt, press Enter after each line:

  • rd "%AppData%Yahoo!" /s /q
  • rd "%ProgramFiles%Yahoo!MessengerCache" /s /q
  • rd "%ProgramFiles(x86)%Yahoo!MessengerCache" /s /q
  • rd "%LocalAppData%VirtualStoreProgram FilesYahoo!MessengerCache" /s /q
  • rd "%LocalAppData%VirtualStoreProgram Files (x86)Yahoo!MessengerCache" /s /q

In case it prompts you with a message “The system cannot find the file specified” just continue with the next command. When you are finished, type without quotes “exit” then hit Enter to exit command prompt and then restart Yahoo! Messenger. Try it again if you can pull out the conversation history on Yahoo! Messenger.

If you still can’t, try reinstalling the messenger or better yet, download and install the latest version, Download Yahoo! Messenger 11.5.0.228. This link allows you to download the standalone version of the Yahoo! Messenger installer.

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