Continuous Rebooting After Updating Win XP

Asked By 200 points N/A Posted on -
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I recently updated my Windows XP Professional Service Pack 2 to Service Pack 3. After successfully installing the updates, the computer prompts to reboot my system, after rebooting, Blue Screen Stop Error flashed to my screen with stop error code: STOP: 0x0000007E.

I cannot run my windows since this error keeps appearing every time I restarted my computer. But I can access my windows normally if I booted to safe mode.

While on safe mode, my computer boots correctly and everything is fine. I searched on the net and found too many solutions. They say that it has something to do with REGEDIT. I am not an expert to this. And I don't know how to fix it and I don't even want to touch it or I will make my problem worst. My laptop model is HP Pavilion and I am running Windows XP Home Edition Service Pack 2 with AMD Athlon inside, 2Gb RAM, 250Gb Hard Disk.

All my software are updated. I am running Norton as my anti virus. I want to know if there's anyone here who knows how to fix registry and a step by step procedure on how to resolve the issue.

But if you have better solution please let me know.

Regards.

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Best Answer by Michael Corleone
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Answered By 0 points N/A #106943

Continuous Rebooting After Updating Win XP

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Hi Gwyneth69,

What you are encountering is the dreaded “Blue Screen of Death (BSOD)”. Getting the Stop Code 0x0000007E after an upgrade to SP3 is a known problem to occur to some systems such as those which are using AMD or other processors aside from Intel.

Since solutions may vary depending on your processor and system failure settings, here are 10 options you can try to fix them.

1. For AMD processors and others ones except Intel:

  • Restart your computer
  • Once it lights up, press F8 and keep pressing until you see the Windows Advanced Option Menu
  • Choose Safe Mode
  • Log in as the Administrator and put in the password if required
  • Click Start>Run
  • Type “regedit”, press Enter
  • Navigate to HKEY_LOCAL_MACHINE
  • SYSTEM
  •      ControlSet001
  •           Services
  •                Intelppm
  • In the right pane of the window, double click Start
  • Type 4 under Value Data:
  • Hit OK
  • Reboot

2. Recovery Console – Another way to fix the problem without having to make any manual changes is to do a Recovery Console using the Windows XP CD

  • Insert the Windows XP Installer
  • Restart your computer
  • Once it lights up, press F12 and keep pressing until you see the options where to boot.
  • Choose Boot from CD
  • In the blue "Welcome to Setup" screen, Press R to go into Recovery Console
  • Choose the Windows installation (1.) and Administrator password if asked
  • At the command line, type “disable intelppm” press Enter
  • Type “exit” and press Enter
  • Restart the computer

3. Last Known Good Configuration – Each time you shutdown the computer, the system saves the configuration like setting a restore point. You can try and have the computer load that last setting where it actually booted up correctly.

  • Restart your computer and as soon as it lights up hit F8 multiple times until you get to the Windows Advanced Options Menu
  • Choose Last Known Good Configuration (your most recent settings that worked)
  • Choose your operating system.
  • Login as the Administrator if prompted

4. Stop the loop – Some people encounter this same problem but cannot boot into safe mode. You’re lucky that you can! Let’s use this to our advantage.

  • Restart your computer
  • Once it lights up, press F8 and keep pressing until you see the Windows Advanced Option Menu
  • Choose Safe Mode
  • Log in as the Administrator and put in the password if required
  • Click Start>Control Panel>System>Advanced tab
  • Under Startup and Recovery, click Settings
  • Under System failure, remove the check on Automatically restart
  • Hit OK

5. Do a System Restore from the command prompt – If you find that you are able to go into the Safe Mode, you may do a system restore from there.

  • Restart your computer
  • Once it lights up, press F8 and keep pressing until you see the Windows Advanced Option Menu
  • Choose Safe Mode with Command Prompt
  • At the Command Prompt, type C:windowssystem32restorerstrui.exe and press Enter.
  • Follow the rest of the instructions given there to perform the System Restore process.

6. Recover data from bad sector – If the physical part of your hard drive has been damaged, you're likely to see errors like this.

  • Restart your computer
  • Once it lights up, press F12 and keep pressing until you see the options where to boot
  • Choose to boot from the CD
  • In the Welcome to Setup screen, press R to enter the Recovery Console
  • Choose the Windows installation (1.) and Administrator password if asked
  • When you reach the command line, type “chkdsk /r” and then press Enter
  • chkdsk scans your hard drive for any damaged sectors and recover them if possible
  • Type “exit” and press Enter
  • Restart the computer

8. Enough Disk Space – Since you have recently upgraded, make sure you have enough space left in your hard disk. Upgrading to SP3 requires approximately 1.5GB if you downloaded SP3 and 1.7GB if you use a CD installer.

9. Update your computer BIOS – Since you’ve changed your Operating System, you may also need to upgrade your BIOS. BIOS manages the movement if information and what components can be added to your PC among many others.

  • Restart your PC
  • Once it lights up, immediately press F2 until you see the BIOS screen
  • Check your BIOS manufacturer and its version
  • Download the appropriate upgrade to your BIOS if available and install from Safe Mode.

10. Uninstall SP3 – If all else fails, you can always remove SP3 and go back to SP2.

  • Once it lights up, press F8 and keep pressing until you see the Windows Advanced Option Menu
  • Choose Safe Mode
  • Click Start>Run
  • Type “appwiz.cpl” and Enter
  • On the top, put a check on the Show updates
  • Select Windows XP Service Pack 3 and click Remove
  • Click Finish and Reboot when done

I hope these steps will help you get your PC back into an operational mode. Good luck!

Answered By 200 points N/A #106944

Continuous Rebooting After Updating Win XP

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That's very kind of you. Thank you for sending me complete detailed instructions.

I run as the Administrator and was able to stop the loop then continue with system restore.

Thanks a lot for your great help.

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