I recently updated my Windows XP Professional Service Pack 2 to Service Pack 3. After successfully installing the updates, the computer prompts to reboot my system, after rebooting, Blue Screen Stop Error flashed to my screen with stop error code: STOP: 0x0000007E.
I cannot run my windows since this error keeps appearing every time I restarted my computer. But I can access my windows normally if I booted to safe mode. While on safe mode, my computer boots correctly and everything is fine. I searched on the net and found too many solutions. They say that it has something to do with REGEDIT. I am not an expert to this. And I don't know how to fix it and I don't even want to touch it or I will make my problem worst. My laptop model is HP Pavilion and I am running Windows XP Home Edition Service Pack 2 with AMD Athlon inside, 2Gb RAM, 250Gb Hard Disk.
All my software are updated. I am running Norton as my anti virus. I want to know if there's anyone here who knows how to fix registry and a step by step procedure on how to resolve the issue. But if you have better solution please let me know. Regards.
- Login or Signup Now to post comments
Hi Gwyneth69,
What you are encountering is the dreaded “Blue Screen of Death (BSOD)”. Getting the Stop Code 0x0000007E after an upgrade to SP3 is a known problem to occur to some systems such as those which are using AMD or other processors aside from Intel.
Since solutions may vary depending on your processor and system failure settings, here are 10 options you can try to fix them.
1. For AMD processors and others ones except Intel:
2. Recovery Console – Another way to fix the problem without having to make any manual changes is to do a Recovery Console using the Windows XP CD
3. Last Known Good Configuration – Each time you shutdown the computer, the system saves the configuration like setting a restore point. You can try and have the computer load that last setting where it actually booted up correctly.
4. Stop the loop – Some people encounter this same problem but cannot boot into safe mode. You’re lucky that you can! Let’s use this to our advantage.
5. Do a System Restore from the command prompt – If you find that you are able to go into the Safe Mode, you may do a system restore from there.
6. Recover data from bad sector – If the physical part of your hard drive has been damaged, you're likely to see errors like this.
8. Enough Disk Space – Since you have recently upgraded, make sure you have enough space left in your hard disk. Upgrading to SP3 requires approximately 1.5GB if you downloaded SP3 and 1.7GB if you use a CD installer.
9. Update your computer BIOS – Since you’ve changed your Operating System, you may also need to upgrade your BIOS. BIOS manages the movement if information and what components can be added to your PC among many others.
10. Uninstall SP3 – If all else fails, you can always remove SP3 and go back to SP2.
I hope these steps will help you get your PC back into an operational mode. Good luck!
That's very kind of you. Thank you for sending me complete detailed instructions. I run as the Administrator and was able to stop the loop then continue with system restore. Thanks a lot for your great help.