Connection is Untrusted Error when Running a Secure Page

Asked By 10 points N/A Posted on -

I need to configure Quick SSL Premium SSL certificate in Parallels Plesk 9.5.4. This runs on my VPS server. Everything worked smoothly but when trying to run a secure page, I got an error “This Connection is Untrusted.” What is the cause and fix for this? Help me. Thank you.

connection error

This Connection is Untrusted

You have asked Firefox to connect securely to, but we can’t confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site’s identity can’t be verified.

What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn’t continue.

Get me out of here!

Technical Details uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)

I Understand the Risks


Answered By 0 points N/A #124057

Connection is Untrusted Error when Running a Secure Page


You can try these two available solutions:

First Solution:

  • When you got " This connection is Untrusted " message, click I Understand the Risk.
  • Then click add exception button.
  • You will see new windows and then click get Certificate.
  • Lastly, click Confirm Security Exception and then the page will load normally.

Second Solution:

  • Update your system date and time. The page needs the current date and time of your system for security purposes. Then restart your computer. This now will go smoothly.

I hope this can help.


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