I have my mail account configured in Outlook 2010. Everything was working fine until past few days. Now, I am getting an error message, the connection to the server has failed with an error number which is given as 0x800ccc0e. Can someone kindly help me in solving this error?
There are quite a few troubleshooting methods which can help you to get out of this problem. You can try to see which of these can solve the issue.
– Firstly, check your internet connection to see if it is working properly.
– Check the account settings of the mail protocol being used (SMTP/POP3/IMAP).
– Check your antivirus program and disable email scanning option.
– Allow Outlook to pass through the Windows Firewall of your system.
– Enable the mail protocol for your account.
Error “0x800CCC0E” is probably the most common error that you can encounter with Microsoft Office Outlook or Microsoft Outlook Express. The complete error message states “The connection to the server has failed. Account: ‘your_account’, Server:’your_SMTP_server’, Protocol: SMTP, Port: 25, Secure (SSL): NO, Socket error: 10061, Error Number: 0x800ccc0e”. When you encounter this error, the first thing you do is check your Office Outlook’s account for correctness.
You need to check and make sure that your incoming, outgoing, username, and password are all correct. Make sure the port numbers and protocols used are correct. To verify that all these settings are correct, you need to consult your email service provider for the correct settings.
They usually provide a guide for the proper settings when creating an account with an email client like Mozilla Thunderbird and Microsoft Office Outlook. Once you very that all settings are correct, try sending an email again to see if it works. If this doesn’t work, check if your internet connection is working. Open your web browser and visit a website.
If your internet connection is fine but you still cannot send an email, your antivirus is probably blocking the email communication. Try disabling your antivirus temporarily then send an email again.
