A connection error has occurred with manager console swi-lem

Asked By 30 points N/A Posted on -
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Hi guys,

The problem is with my server. I can pin it but a connection error has occurred with manager console. I cannot connect Log and Event Server through the respective manager. I tried necessary steps to make it ok but failed. Have a look at the error message below. Have you any idea for the issue?
 
Please help.
Unable to connect to manager: swi-lem
 
Error
 
Unable to connect to manager: swi-lem. 
Manager is offline or not available.
 
Thank you.
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Best Answer by Sandra R Butters
Answered By 0 points N/A #146168

A connection error has occurred with manager console swi-lem

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Hi,

You are not capable to log into the SolarWinds LEM console subsequent to closing and re-opening it. For the period of the first connection of the LEM appliance and Console, the console is configuring to connect to the SolarWinds LEM appliance throughout an IP address. While re-opening the console it tries to bond using the LEM appliances hostname.

Best regards,

Heather marie

Best Answer
Best Answer
Answered By 30 points N/A #146170

A connection error has occurred with manager console swi-lem

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Hello Aabel,

The error you have mentioned it occur while the server tries to connect through an IP address. To resolve the issue you need to add an entry in your local workstation. Go to the host file then add the IP address and the host name of LEM appliance. After that save the file and log into LEM console now from the security alert message select ‘Yes’. Hope this time you can connect to the log.

Thank you. 

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