Optical Drive has Error 39 that keeps popping

Asked By 420 points N/A Posted on -
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I'm encountering this Code39 error with DVD/CD-ROM since I’ve tried to fix some issue with my DVD drive. I’ve tried many things to fix theproblem but none of them seems to work. Some of the few things I’ve tried are; uninstalling and installing the DVD drive from the device manager, installing ccleaner program run the registry fix option. There are lots of registry errors detected after that I try to fixed them but it doesn’t help me with my problem. I don’t think that my DVD-ROM was damage. How can I figure out what’s the problem with my computer? I would be more expensive if I’m going to consult this to a technician. I know this is not a big issue and I can solve this with someone help. 

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Answered By 0 points N/A #108210

Optical Drive has Error 39 that keeps popping

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Hi Annora

Code39 error usually a windows registry issue. I see that you found some errors in your registry and you might not edited the right key so this error still persists..

You might want to try this solution:

You mention about editing your registry in your post so I assume you are very much familiar on how to do this..

– open windows registry editor by running regedit

– Navigate through the following entries by clicking the (+) next to the folders

HKEY_LOCAL_MACHINE -> SYSTEM -> CurrentControlSet -> Control -> Class -> {4D36E965-E325-11CE-BFC1-08002BE10318}

– The above folder is your dvd/cd-rom class folder in the registry.

– locate the value for the  UpperFilters, click edit and delete

– locate the value for the  LowerFilters, click edit and delete

– Quit the registry editor and restart your computer

– Verify if the problem is still there…

Hope this helps 

 

 

 

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