Coating scraped out of body of HTC ONE S

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So my new HTC ONE S sees some outer damage as its back cover coating is scraped out. I have not even used the device more than a month. Do I owe a replacement from HTC?

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Answered By 0 points N/A #158836

Coating scraped out of body of HTC ONE S

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Hi there! The damage on your phone falls under the non-warranty damage clause. It is stated that issues that is not related to functional failure such are dirt or smudge marks, scratched paint, fracture on the body of the phone, damage caused by liquid spilled over the phone and other forms of damage that is physical and due to personal negligence are not covered. Like most warranty conditions, HTC’s limited warranty only applies to the hardware components of the phone as supplied originally and it doesn’t cover software or other equipment. So I guess, HTC will not replace your HTC ONE S.

Answered By 567070 points N/A #302901

Coating scraped out of body of HTC ONE S

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The HTC One S is a 3G Smartphone operating on 2G and 3G network bands using GSM and HSPA technologies. It was unveiled on February 2012 and released on April 2012 measuring 130.9 x 65 x 7.8 millimeters and weighing 119.5 grams. It uses micro-SIM card and has Super AMOLED capacitive touchscreen display with 16M colors at 540 x 960 pixels screen resolution.

HTC One S

It supports multi-touch protected by Corning Gorilla Glass featuring HTC Sense UI. It runs on Android 4.0 Ice Cream Sandwich upgradable to Android 4.1.1 Jelly Bean powered by Qualcomm MSM8290 chipset, 1.5 GHz Dual-Core Krait processor, and Adreno 225 GPU. It doesn’t support microSD. It runs on 1 GB RAM with 16 GB internal storage.

The primary camera supports 8 megapixels with LED flash and autofocus featuring face and smile detection and geo-tagging. It supports 1080p video recording at 30 fps with stereo sound rec. It has a secondary VGA camera.

It has 3.5-millimeter jack featuring Beats Audio and Active noise cancellation with dedicated mic, Wi-Fi 802.11 b/g/n with DLNA and hotspot support, Bluetooth 4.0 with A2DP and aptX support, GPS with A-GPS support, stereo FM radio with RDS support, and microUSB 2.0 with MHL TV-out. It has built-in accelerometer, gyro, proximity, and compass sensors. The pre-installed web browser supports HTML with Adobe Flash support.

Java is not supported. It runs on non-removable Li-Po 1650 mAh battery with standby time up to 317 hours and talk time up to 10 hours 30 minutes. It is available in black color. The problem with your phone is not covered by the warranty and you cannot ask for a replacement. Usually, the warranty covers only parts and labor.

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