Cloud account response is slow

Asked By 20 points N/A Posted on -
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I have a cloud account that runs my backups from my PCs however their has been a slower connection speed to this servers from my machine, I have tried to trouble shoot and my network speed just seems ok. Is there any other known problems associated with such slower connection speeds.? How can I improve on the general speed?

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Answered By 0 points N/A #192948

Cloud account response is slow

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Hello Henry,

Aside from the internet connection speed, another factor that you should look at is response time; it's usually called Ping. It is defined as the time it takes for one location to respond once it receives communication from another location. A simpler analogy is, the amount of time for one person to receive a message. Going back, check if your ping is less than 100 ms. If it's above that figure, there is huge possibility that it's caused by that. To check your ping go to CMD > type Ping [IP address of the other location] > Press enter.

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