Closing Outlook Express causing Error 623

Asked By 20 points N/A Posted on -


Hi experts!

Outlook Express applies to: Windows/Windows XP/Networking, Mail and Getting Online. I just transformed to Wi-Fi from BT Voyager 105 modem. After that I have tried to uninstall my modem driver but I was unable to do so. When I tried to close outlook express, I get the error 623: unable to find postbox for this message.

I have no problem by sending and receiving messages. I am using Windows XP operating system SP3 and OE 2000.

Please help me. Thanks.

Answered By 0 points N/A #108704

Closing Outlook Express causing Error 623


Hello Herbert,

The reason you are receiving error 623 is because outlook is still trying to find or use dial up settings in your computer. What you need to do is go to your account settings within outlook and see how, and then verify your connection settings. Here is how I got around the error 623 issues:
These are the steps to follow to get rid of the error message:

  1. Go to Tools on outlook
  2. Select E-Mail Account
  3. Select Next
  4. Go ahead and select change
  5. Click on more settings
  6. Select Connections Tab
  7. Change connection to display the following:

    • Connect using my local area network (LAN) & (if you take your PC home regularly) tick the box to connect via modem when Outlook is offline.

I hope this would help. If you have any follow up questions, feel free to let me know.

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