Charging issues with my Samsung smart phone

Asked By 0 points N/A Posted on -
qa-featured

Hello there,

I have recently bought Samsung Galaxy S5 smart phone and it is amazing. But I am facing charging issues with it. It is taking very long time to charge. It is taking 5-6 hours to charge up to 80%. After unplugging it from AC power, for 1-2 hours it will be fine. In the middle suddenly the charging is going down like from 70% to 30% like that even though there are no applications running on the backend. I have tried replacing the battery, but no much use. I am not sure how can I troubleshoot this issue.

Could this be an issue with the phone itself? Did anybody experience the same issue? Please advise if you have any Suggestions. Thanks in advance.

SHARE
Answered By 0 points N/A #192872

Charging issues with my Samsung smart phone

qa-featured

There seems to be a problem with all the Samsung Galaxy S5 smartphones. The kernel usage is abnormally high.

The kernel on an Android device is the base of the system. It normally should only be called when there are changes in the system itself. But taking in consideration your long hours of battery charging and the very fast discharge, then it's the only explanation for such a huge battery drain.

It would be recommended to wait for Samsung to release and update to fix the high amount of kernel usage. Until then, you can try these tips to improve your battery life :

1. Lower your screen brightness by accessing the System menu, then go to Display and lower the Brightness.

2. Adjust the Screen Timeout Interval by lowering in the Display section, and accessing the Screen timeout and selecting 15 seconds as an option.

3. Disable any Data or Wi-Fi using apps, and also deactivating them whenever you don't need them. These two reduce your battery life drastically.

These three options will give you an extra boost to your battery until Samsung will fix the kernel problem.

Answered By 567105 points N/A #303121

Charging issues with my Samsung smart phone

qa-featured

If you are wondering why the battery is so bad, that’s because Samsung batteries are really not that good and also, it depends on the model of the Samsung phone. Like for example my old Samsung Champ, even if it is already several years old, the battery is still good. I haven’t had the slightest problem with the battery.

But with my sister’s Samsung Galaxy S3 mini, the battery is so bad that it needs to be replaced every year. With your phone’s battery problem, you don’t need any troubleshooting because that’s how they design their batteries. Anyway, the Samsung Galaxy S5 is a 4G Smartphone operating on 2G, 3G, and 4G network bands using GSM, HSPA, and LTE technologies.

Samsung Galaxy S5

It was unveiled to the public on February 2014 and released on April 2014 measuring 142 x 72.5 x 8.1 millimeters and weighing 145 grams. It uses micro-SIM card and is IP67 certified (dust and water resistant up to 1 meter for 30 minutes). It has Super AMOLED capacitive touchscreen display with 16M colors at 1080 x 1920 pixels screen resolution.

It supports multi-touch protected by Corning Gorilla Glass 3 featuring TouchWiz UI. It runs on Android 4.4.2 KitKat upgradable to Android 6.0 Marshmallow powered by Qualcomm MSM8974AC Snapdragon 801 chipset, 2.5 GHz Quad-Core Krait 400 processor, and Adreno 330 GPU. It supports microSD expandable up to 256 GB. It runs on 2 GB RAM with internal storage available in 16 GB and 32 GB.

The primary camera supports 16 megapixels with LED flash, phase detection autofocus, f/2.2, and 31mm featuring geo-tagging, touch focus, face and smile detection, panorama, HDR, 1/2.6″ sensor size, and 1.12 µm pixel size. It supports 2160p video recording at 30 fps, 1080p at 60 fps, and 720p at 120 fps with HDR and dual-video rec.

The secondary camera supports 2 megapixels with f/2.4 and 22mm and supports 1080p video recording at 30 fps with dual video call.

It has 3.5-millimeter jack featuring 24-bit/192kHz audio and Active noise cancellation with dedicated mic; Wi-Fi 802.11 a/b/g/n/ac with dual-band, Wi-Fi Direct, and hotspot support; Bluetooth 4.0 with A2DP, EDR, LE, and aptX support; GPS with A-GPS, GLONASS, and BDS support; NFC; infrared; and microUSB 3.0 with MHL 2.1 TV-out and USB Host support. It doesn’t have FM radio.

It has built-in front-mounted fingerprint, accelerometer, gyro, proximity, compass, barometer, gesture, and heart rate sensors. The pre-installed web browser supports HTML5. Java is not supported. It runs on removable Li-Ion 2800 mAh battery with standby time up to 390 hours and talk time up to 21 hours. It is available in electric blue, charcoal black, copper gold, and shimmery white colors.

Login/Register to Answer

Related Questions