Can’t connect to the internet through Windstream router

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I have a wifi router, the model is :Windstream Sagem 1704 . My iPad 2 isrunning 4.3.3and I find difficulty connecting to the internet. But with the same router I can connect to the internet at university.

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Answered By 0 points N/A #110782

Can’t connect to the internet through Windstream router

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Hi Caroline,

There may be several reasons that it may not be working at your home .I would like to give you some troubleshooting

information so that you can try these and hopefully it might work for you. You can try resetting your device to its default configurations which is the basic step actually or you can say the beginner step. I think you already tried this. In this process you

need to plug out all the power supply and others utility and restart your pc to make it work. If the above process does not work then you can check the IP address of your iPad which the windstream modem may be receiving. If you see the invalid IP address then it's time to contact your provider because it might be the network problem .Feel free to contact the support team because I heard that they are really helpful in these matters.

P.S. I hope I have answered your queries. Dry these step and if you still have the problem then feel free to pm me and I will try to help again.

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