Cannot view images in Crystal Report 8

Asked By 10 points N/A Posted on -
qa-featured

Anyone here familiar with Crystal Report? We've just moved our reports to Crystal 8 (from Crystal Report XI)  recently but the trouble now is we cannot view the images on screen. We can only see the file name in text of the images and we need to print the report to view the images (which is very inconvenient).

I hope someone here can suggest ways to fix it.

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Answered By 0 points N/A #103352

Cannot view images in Crystal Report 8

qa-featured

There needs to be an IIS virtual directory called something like "CrystalReportViewers115". I think that the exact name changes between versions. This needs to be visible to your ASP.NET user. Start looking at the environments that work and see if they have this virtual directory installed, and compare it to the one on the failing environment. As another check, you should be able to enter in the URL for the images into a browser and see them. To find out the URL, right click on the picture and select "Properties". For example:
http://localhost/crystalreportviewers/images/toolbar/export.gif
You should see the picture when you browse directly to the URL.

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