Cannot start HP QTP after upgrading OS from Windows Vista to 7

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Hello experts.

First up, I had Windows Vista on my computer. I installed HP QuickTest Professional (QTP) 10, and it worked very well. Recently I upgraded to Windows 7 operating system and now I get this error message:

"The application has failed to start because its side by side configuration is incorrect"

Need your help to solve this. Thanks in advance.

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Best Answer by Galarpe Miloni
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Answered By 0 points N/A #96857

Cannot start HP QTP after upgrading OS from Windows Vista to 7

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Hello Abianderson,

Let me try to solve this problem. The error message: "Side-by-side configuration is incorrect" is caused by the machine missing the correct C++ runtime components for your type of system. (x86 or x64).

You need to download them and install them to solve these issues. Installing the following update will resolve the issue. You can get these updates from the following links:

Microsoft Visual C++ 2008 SP1 Redistributable Package (x86).

Microsoft Visual C++ 2008 SP1 Redistributable Package for (x64).

Microsoft Visual C++ 2010 Redistributable Package (x86).

Microsoft Visual C++ 2010 Redistributable Package (x64).

I hope this will solve the problem.

Regards.

Answered By 0 points N/A #96858

Cannot start HP QTP after upgrading OS from Windows Vista to 7

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Hi, 

You are an expert of problem solving. The different links that you give me in your solution is really helpful. I got my problem solved through your reply. After all, many thanks to you.

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