Cannot renew database while installing Clam AntiVirus 0.96.5

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qa-featured

Hi experts.

I am using Windows 7 OS on my computer. I tried to install Clam AntiVirus 0.96.5, but now I can't renew my database. I am getting the following error message:

ClamAV update process started at Tue Jan 04 11:59:06 2011 

Downloading main-53.cdiff [100%] 
Downloading main-53.cdiff [100%] 
WARNING: [LibClamAV] cli_loadinfo: Incorrect digital signature 
WARNING: [LibClamAV] cli_loadinfo: Problem parsing database at line 8 
WARNING: [LibClamAV] Can't load main.info: Malformed database 
WARNING: [LibClamAV] cli_tgzload: Can't load main.info
WARNING: [LibClamAV] Can't load C:UsersMick JaggerAppDataRoaming.clamwindbclamav-6e67108dae1db2116ca98c08e868af37.0000076c.clamtmpclamav-2c6582d949b3eb378709d6d46a0910d9.0000076c.cla.cld: Malformed database 
ERROR: Failed to load new database: Malformed database 
ERROR: Failed to load new database: No viruses detected 
 
Please help me to solve this error. Thanks in advance.
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Answered By 0 points N/A #95401

Cannot renew database while installing Clam AntiVirus 0.96.5

qa-featured

Hi

 

The problem is that your database is not renewing and not uploading through the anti-virus installation this is the fact that you have to check and install software which will help you getting rid of this problem. The antivirus you are using is not compatible with your database and he is not willing to upload that database so you should have to try and replace the anti-virus because there is some anti-virus which detect the database as virus due to this factor your anti-virus has not been installing properly. And your database is not working properly. So replace the ant-virus

Hope this solution is helpful for you.

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