Can’t write new document presets file

Asked By 0 points N/A Posted on -
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Hello People,

While creating a new document in Adobe Photoshop CS3, I received an error message. It says, "Can't write new document presets file”. I tried it several times but no result. Have you any idea for the problem?

Please help me to get a remedy of this issue.

Thank you.

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Best Answer by Alcaraz Jody
Answered By 0 points N/A #155029

Can’t write new document presets file

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Hello Hannah Tracey

Regarding to your problem, things that I can advice to you: first, scan your Adobe Photoshop CS3 with any reliable anti virus software. Second, update your Adobe Photoshop to its newer version; there are good features in newer version. In that case you won’t receive any error message anymore.

Hope this one can help you.

Best Answer
Best Answer
Answered By 0 points N/A #155030

Can’t write new document presets file

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Dear Hannah Tracey,

"Can't write new document presets file” is not a common error in Adobe Photoshop CS3, but I heard of it once when trying to save your work file in PDF format, you should save your file in Photoshop formats only like PSD's or PDD's. If you want to have your work as PDF there are many programs for converting from Photoshop format to PDF.

Answered By 567040 points N/A #155031

Can’t write new document presets file

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If Photoshop CS3 is throwing an error related to the presets file, it probably means the preferences file is damaged. Try deleting or resetting the file. Press and hold CTRL + ALT + SHIFT and then launch Photoshop. When you are prompted with “Delete the Adobe Photoshop Settings file?” then click “Yes”. See if this fixes the problem.

Few people encountered this problem and Adobe has no direct solution on this to fix it. The instruction above to delete or reset the preferences file might work but not fully. You might encounter a problem with updating Photoshop in case you are using Photoshop CC. If you are using a Mac and you encounter this, try enabling the root user.

According to Apple support, the root user is disabled by default. It has special privileges in OS X that might be helpful in specific troubleshooting tasks. You should use root user with caution because the changes it creates can only be fixed by reinstalling OS X.

If you are using OS X 10.7 Lion and higher, click on the Apple menu then select “System Preferences”, “Users & Groups”, then click on the lock icon. Enter your administrator username and password when prompted. Next, go to “Login Options” then click either “Edit” or “Join” at the bottom right. Click “Open Directory Utility” then click on the lock icon.

Again, enter your administrator username and password to continue. After this, click “Edit” then select “Enable Root User”. Enter the root password you want to use and then click “OK”. Once the root user is enabled, try running Photoshop CS3 again then see if it works.

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