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I have tried to load a game from the internet and wasn’t successful at loading it even to my computer. 

It however executed the following error message:

 Problem Event Name: APPCRASH

 Application Name: Borderlands.exe

 Application Version: 1.0.0.0

 Application Timestamp: 4ab92d4f

 Fault Module Name: KERNELBASE.dll

 Fault Module Version: 6.1.7600.16385

 Fault Module Timestamp: 4a5bdbdf

 Exception Code: e06d7363

 Exception Offset: 0000b727

 OS Version: 6.1.7600.2.0.0.256.48

 Locale ID: 1033

 Additional Information 1: 8c6d

 Additional Information 2: 8c6d4f8736cd53e455550683d076b275

 Additional Information 3: 13f6

 Additional Information 4: 13f6a746d7834baa67b026085d402c87 

What is the problem in loading this game?

Any idea on how can I resolve this?

Thanks.

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# Comment Id: 61961

Kristina Reinstra

Hello,

The symptomatic events suggest that you are having profile issues in your system.

In order to isolate and confirm this, first of all launch the program as administrator. Simply right click on the Borderland icon or Borderland.exe file and click on “Run as administrator”.

Now check whether you are receiving the same errors or not. In my experience, the program will be running smoothly now. If yes, then we need to correct your corrupted profile, and the method is explained below, BUT please be advised attempt these steps only when the program (Borderland) is running without mentioned errors.

1-      You have to login as a different user. If there is No other user, simply create one, by right clicking on “My computer – click on Manage – Local User and Groups- Users  and again right click and click on  new User

2-      Login now with this new user, and the follow the steps given on point 1 above up to  ‘users”

3-      Click on users, and on the right pane you will see the name of your original user, right click on that name, and simply change the name by adding 1 or 2.

4-      Now login with this new Renamed profile, and check whether the program is working. If yes, get back to step 2 and 3, but now Rename the profile with your original credentials, i.e: remove the 1 or 2 you added.

.

Your program should be working now with the original profile.

.

Regards,

PT

# Comment Id: 61962

it seems that it is the file problem. Such problem normally occurs on the softwares. The platform and the software on which it is running is not necessarily the same. All the work is mostly at background where you even do not know whether they consider integer data to be of 2 bytes or 4 bytes. Thus when your ld system assumes it to be of 2 bytes, the new system may take it for 4 bytes which is not compatible as such obtain a compatible software for running the game, Do not make anything compatible unless it is if good value. Thanks.