No of visitors who read this post: 354
Type: Question
No votes yet

Hi,

iOS 5 was made accessible to the public at around 1 PM ET but up until now, no matter what we do, we still can’t install the update successfully. An error message appears every time we attempt to set up the iOS 5.

It says that the update can’t be finished and that the iPhone/iPad can’t be restored.

Almost all the people I know have faced the same problem.

We need a solution. Please help us.

Thanks in advance!

Error:

The iPhone "Steven Kovach's iPhone" could not be restored.An internal error occurred.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

# Comment Id: 57382

This is due to the high volumes  of people updating their apple device. There are many solutions in the web  to fix the said error, but if you  have patient, just try it doing it again and again or some other time, it’s because the apple servers are getting swamped because of the huge traffic they received. Try these steps which could be a help in Windows and Mac OS:

For windows:

First: Navigate to C:\Windows\System32\Drivers\etc

Second: Open notepad as administrator (right-click and run a admin) and open the “hosts” file from the folder above in that notepad window.

Third: Find this line in your hosts file and delete it. 74.208.10.249 gs.apple.com

Fourth: Save your hosts file with the gs.apple.com lines removed

Fifth: Launch iTunes and hit restore and or update and you should get to iOS5

For Mac

First: Open Terminal, then type the following “sudo nano/etc/hosts”  in order to open your hosts file

Second: Find this line in your hosts file “74.208.10.249 gs.apple.com” and delete it then save your hosts file

Finally: Launch iTunes and hit restore and or update and you should get to iOS5. 

jmd2