What are main essentials of a better and efficient help desk call tracking software? What are the basic troubleshooting problems in the call tracking software?
A call tracking software records all the information about incoming calls(telephone). It is a technology which enables the facilities like pay per call, pay per minute, pay per lead business model, etc. It helps the phone call to associate with performance based advertising. It is a method of review for advertising or staff. It is a type of conversion tracking. Mostly there are no problems. If a problem arises, it will be just because of the connection problem. Check your connection.
Essentials of call tracking software are.
1. Identify all dialed numbers.
2. Gives geographical location of the incoming call
3. Time distribution of the incoming call.
4. Recording the phone call.
5. Missed call
