Blue Screen of Death while using KMP player

Asked By 30 points N/A Posted on -
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Hi everyone,

My screen suddenly becomes blue all over with some errors on it and then restarted afterwards. This happened while I was plying video using KMP player and pressed the right arrow to forward the video. I was also viewing YouTube on Firefox browser.

I figured maybe it has something to do with clicking the right arrow in my KMP player but I'm not so sure. I want to hear your thoughts bout this issue. Why am I getting this error? What should I do to fix this? Thank you.

Here is my specs:

  • Windows 7 Ultimate 32bit.
  • Intel Core 2 Duo E7500 2.93 GHz.
  • 2 GB RAM.
  • ATI Radeon HD 4300/4500 Series.
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Answered By 0 points N/A #159866

Blue Screen of Death while using KMP player

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Hi Charley,

There are many reasons why it happens. It affects both on the hardware and the software. Here are the things I can mention:

1. New hardware – If you just updated new drivers, be sure to have the latest update. And you have checked the manufacturer's support site for specific information.

2. A new software – Maybe there is a new software that you installed recently, but don't uninstalled it yet, just update windows for the meantime. 

3. Malware/spyware and viruses – They are written for damaged computers. Just be sure to have an anti-virus that is up to date. Restart and scan your computer and do it often.

4. Old or broken computer – Maybe you used your computer so much that it overheats and damaged the fan. Or sometimes the motherboard is affected. You can do diagnostic work.

With the reasons I mentioned above, here are some links I can recommend:

a. http://support.microsoft.com/kb/324103

b. http://www.malwarebytes.org

c. http://www.safer-networking.org/

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