Blue screen appears whenever I shutdown windows

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Hello Everyone!!

I am currently using a Dell Inspiron laptop with windows 7 Operating system and recently a blue screen with error message pops up.

This usually happens every time I'm trying to shut down windows or whenever I try to close a program.

What's the reason why this blue screen appears?

And what can I do to  get rid and/or prevent this error message?

Could this affect my  laptop's hardware devices?

Thanks in advance to those who will offer solutions.

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Best Answer by Heidi Klum
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Answered By 0 points N/A #114432

Blue screen appears whenever I shutdown windows

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Hi Kimz_KY, There are numbers of reasons why computer is getting a blue screen. Let me provide you the information as to why and what are the possible cause and solutions to this issue. 

Check this out; 

1. The blue screen issue is caused by either hardware or software. 

2. New hardware/software installed and its affect computer's existing components causes blue screen to happen. 

3. Virus and Malware infections causes damage internal hard drive resulting to have a blue screen. 

4. Non-functioning hardware inside caused by a manufacturer's defect. 

Solutions to this are; 

a. For hardware issues, this needs to be replaced. 

b. For software issue; 

  • Click Start, Control Panel 
  • Double Problem Reports and Solutions 
  • Look for Task pane in the upper left then Click for new Solutions. 
  • If No solutions show, Close it and go to Solutions to install or Information about the problems, and then the steps will guide you to solve the issue. 

A change of hard drive is the most practical way of solving it because this might damage the whole laptop computer.

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