Blackberry Desktop Software v5.0.1 Installation Error

Asked By 20 points N/A Posted on -
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I am trying to install Blackberry Desktop Software version 5.0.1 but when it gets to the point that it is almost done installing the following message pops up:

BlackBerry Desktop Software 5.0.1 -The feature you are trying to use is on a network resource that is unavailable.

BlackBerry Desktop Software 5.0.1

 
The feature you are trying to use is on a
network resource that is unavailable.
 
Click OK to try again, or enter an alternate path to a
folder containing the installation package 'BlackBerry
Desktop Software.msi' in the box below.

It says that a feature that I am trying to use is on a network resource that is unavailable. I need help. Any ideas are highly appreciated.

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Answered By 0 points N/A #101262

Blackberry Desktop Software v5.0.1 Installation Error

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Dear Rexwald montano,

It seems that Windows is not able to locate the required msi file. Try to install the software again with the following steps in mind:

1. Open the run dialog and type %temp% then press OK.

2. While keeping the Temp window open, try to install the Blackberry Desktop Software. In the "Preparing to install" window, you will see that it's extracting the msi file needed.

3. Go to the Temp window again, you will find a folder its name either contains CLSID or begins with WZSE in the bottom of the list. Open this folder to locate the msi file needed. Copy this file and paste it in any other location you prefer.

4. Continue with the installation and locate the found msi file.

Hope this may help you.

Best of luck.

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