Bitdefender not installing after uninstall

Asked By 60 points N/A Posted on -
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The update of my bitdefender isn't working so I tried to reinstall my bitdefender after the reboot the installation continue but after some minute I got this error, I tried to remove it again and install but still this error is showing.

Installer Information The installation cannot be finalized because the installer has detected a previous version that was not uninstalled properly.

Installer Information

The installation cannot be finalized because the installer has detected a previous version that was not uninstalled properly.

Please run the manual uninstall tool first (available here: http://www.bitdefender.com/uninstall ) and run the ins…

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Answered By 0 points N/A #146844

Bitdefender not installing after uninstall

qa-featured

Dear Jaycelin,

The Reinstallation of BitDefender is conflicting with your existing Program files. I believe you did not Remove BitDefender but merely tried to overwrite the files by reinstalling. This usually works with most software but apparently not with BitDefender.
You must follow the link provided in the error i.e:

http://www.bitdefender.com/support/How-to-uninstall-BitDefender-333.html

This will download an uninstaller which you must run in order to fully remove your existing BitDefender files.

After that your  mentioned reinstall process should go smoothly and this error will not appear.

Good luck.

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