N/APosted on - 12/30/2014
What is the best approach in migrating from Microsoft Outlook 2010 to Microsoft Outlook 2013? We have recently migrated from ms outlook 2010 to ms outlook 2013 but we a facing serious challenges in the approach we used. Most accounts can't send or receive mail for more than a week now after the migration. Why are mails not dropping after successful sending? What tricks to use in seamless migration with little or no downtime?
Best Approach in migrating your mail server to Outlook 2013
If you cannot send or receive email, check first if your mail server is online. You can see this at the bottom of Microsoft Office Outlook 2013 window. It should display “Connected to” and then followed by the server type like for example Microsoft Exchange. Otherwise, “Trying to connect” or Disconnected is displayed. See image.
If you happen to be disconnected, check the network cable of your computer or try restarting the computer if there’s no problem with the cable. Also, make sure you are using the correct password. If in case you changed the password on your email account, make sure to change it also in Microsoft Office Outlook.
To update your password in Microsoft Office Outlook, in Microsoft Office Outlook, click File, Account Settings, and then Account Settings. In E-mail tab, select your email account and then click Change. In the Password field, type your new password then click Next. While Microsoft Office Outlook tests the connection, make sure there is no error.
If an error was encountered, fix it and then test the connection again. After the test, click Close and then Finish.