Avid Media Composer licensing error

Asked By 50 points N/A Posted on -
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Hi,

I had installed Avid Media Composer on Windows 8 to be able to create short films of my graduation videos. The installation went through but then I could not run the software because of the error represented below. Is there anything I can do before contacting Avid because I would like to solve it soon and I can’t wait for Avid to receive my problem.

Your system is not licensed to run this software. Please contact an Avid representative for further assistance.

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Answered By 0 points N/A #187745

Avid Media Composer licensing error

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Hi Carl,

Unfortunately this problem can only be solved by an AVID supporter, but if you need to access the program take the following steps –

– Delete the Licenses Folder, the SWL Folder and the Pixie Folder which can be found in the ProgramData/AVID/Pinnacle Folder.

– You will now be able to reinstall the trial version which can be used until a member of AVID support resets your license.

 

 

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