Avid Media Composer fails to work with BMD Intensity Shuttle
I have been using Media Composer 6.0.4 along with BMD’s Desktop Video 9.7.5 for a few months now and everything seemed to be working perfectly. However, when I upgraded to BMD’s Desktop Video 9.7.7, it seems that Desktop Video no longer works with Media Composer 6, and Media Composer crashes upon initializing hardware. I am using windows 7 Professional 64 bit and NVIDIA driver 310.90 on my computer. I tried to ensure that I was logged in as the administrator and again attempted running the application as administrator. But this did not give the desired result. Then I tried repairing permissions and tried opening the application. But still the error persists. Now I uninstalled this upgrade and rebooted my system. I perform a reinstall following this and then attempt to launch the application. The installation completed as smoothly as earlier without any errors or warnings but unfortunately the error refuses to budge. I am considering rolling back this upgrade. But the point is are these two applications really incompatible or is there any problem with my machine? Please let me know. Any help will be greatly appreciated.
An ACCESS_VIOLATION exception occurred. for more information see the error log:
C:UsersPublicDocuments Avid Media ComposerAvidFatalErrorReportsException_2013.08.07_17.22.05