Autodesk Reference Manager has encountered a problem

Asked By 0 points N/A Posted on -
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Hi Friends,

 

I am having an issue with my Reference Manager. It is getting crushed if I try to add any drawing. This is a valuable tool for my job.

 

The Autodesk Reference Manager has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.

To see what data this report contains, click here.

Thanks.

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Answered By 0 points N/A #198500

Autodesk Reference Manager has encountered a problem

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Hello John j odonnell,

The most logic explanation is that the software’s registry files have been corrupted. This may be due to a virus infection which has deleted some of the files. You can use computer repair software like pro tools to repair the computer. And also remember to thoroughly scan your computer so as t eliminate the virus.

You can also try to repair the software by starting a new installation and it will detect the already installed one then it will give you an option to repair it. 

Amos Marie

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