N/APosted on - 03/21/2015
I have an iPad that suddenly turns off. When I plugged it into a power outlet to charge it, it doesn't turn on at all. I'm not sure what else to do. I moved the plug/charger to be sure that wasn't the issue, but it was unable to start up. I hope that there is a resolution because I am getting worried. Thank you for your advice.
Apple iPad suddenly turns off and was unable to start
Please try any of these options:
iPad isn’t charging
Try using another cable to charge the device.
Try charging it from your computer via the USB cable
iPad isn’t Turning on
Try hard resetting your device. Hold the Sleep/Wake button and the Home button at the same time. This will not erase any data.
Try a restore by using the iTunes app. Connect the device to your laptop/computer, open ITunes, then select the device and click on Restore in the summary pane.
Connect your device via the USB cable on your laptop/computer. Plug out the cable from the device, but don’t plug out the USB cable. Hold the Home button and the Sleep/
Wake button down together for a minimum time of 10 seconds. While still holding the 2 buttons, plug the cable back into your device.