Is the API call valid for only payed accounts ?

Asked By 10 points N/A Posted on -
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Hello,

Using Microsoft APIs, I was working fine. Unexpectedly, the system shows me an error message as-

-I have created a new account on Microsoft’s site and yet I haven’t set any payment method there.

-An error message shows me while using the CustomerManagementServiceClient. GetAccountsInfo

My question is that-

Is the API call valid for only payed accounts ?

Is there any other way to recognize internal errors?

Please help in this regard.

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Answered By 0 points N/A #176770

Is the API call valid for only payed accounts ?

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Hi there Carol T Mack,

GetCustomersInfo and GetAccountsInfo operations of the CustomerManagement service do not require a payment and should work even when a payment method is not set up on your account.

Unfortunately, without any additional information about your problem, like what internal error you're getting there is no way to give you the solution of your problem.

If you strongly believe there has been an issue with your account and not your process of using the CustomerManagement service I would suggest you to contact the Microsoft's Technical Support service.

Best regards,
Drake Vivian

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