Anyone encountering problem with BlackBerry Software with Windows XP SP3?

Asked By 60 points N/A Posted on -
qa-featured

My Blackberry Desktop Manager has been working until I have upgraded to SP3.

Now I am getting "BlackBerry Desktop Manager has encountered a problem and needs to close".

Is there really a problem in blackberry software for PC win SP3?

SHARE
Best Answer by cathy emrald
Answered By 0 points N/A #191282

Anyone encountering problem with BlackBerry Software with Windows XP SP3?

qa-featured

Hi,

There shouldn't be any problem when upgrading to WXP SP3, but to fix this i suggest uninstalling blackberry desktop manager by going to Control Panel add remove programs then find the Blackberry Desktop Manager and uninstall it.

Then after un-installation download Ccleaner and clean your computer for temporary files & registry fixes.

This cleans the system and removes unwanted files so that your system will run smooth again.

Download the latest update for the Blackberry Desktop Manager here http://us.blackberry.com/software/desktop.html and install the software update.

This should fix the problem

Thank you

Best Answer
Best Answer
Answered By 0 points N/A #191284

Anyone encountering problem with BlackBerry Software with Windows XP SP3?

qa-featured

Are you receiving this error while syncing your device using your BB Desktop Manager?

Try closing the Desktop Manager and then launch the Microsoft Windows Explorer and remove the "Research In Motion" in the folder C:Documents and Settings<username>Application Data.

This will remove all the synchronization settings. The Research in Motion will be re-created once you restart your Desktop Manager.

And then open the Desktop Manager again and then select Synchronize. Ensure that the Synchronize Organizer Data is checked on the Synchronize tab.

Choose the Configuration tab and then click on Configure Sync. Recreate the entire Sync settings and then click OK to save it.

And then try synchronizing again.

 

Login/Register to Answer

Related Questions