After Effects CS5 run error

Asked By 10 points N/A Posted on -
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Hi everyone,

This is my problem: when I try to run After Effects CS5 on my Mac the following message appears on the screen: “After Effects warning: Unknow exception.”

After Effects warning: Unknow exception

It’s impossible to get rid of and when I try with OK I get nowhere, the application just won’t start up at all.

If someone can tell me what have I done to get into this mess please post here.

Thank you very much.

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Best Answer by Sandara Alex
Answered By 0 points N/A #98716

After Effects CS5 run error

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Hi,

The problem is something with the font or pref.

Before close your after effect.

And try to enter too:

….. / Library / Preferences / Adobe / After Effects / 9.0

And delete all what's inside of this folder.

And now run your program. And should work well.

Ps: if not work try to reinstall your software. And make again all these steps.

Best Answer
Best Answer
Answered By 0 points N/A #98718

After Effects CS5 run error

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Hello,

First try reinstalling the cs5 again. If that does not work then go the library directory and delete everything inside “Library/ Preferences/ Adobe / After Effects” folder. Should that fail, use the repair “utility” from the utility option to repair the computer “permissions” and repair the disk. After all three steps the problem should be fixed. If not then best contact adobe support with your PC information mentioned.

Sandara Alex

Answered By 20 points N/A #98720

After Effects CS5 run error

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Hi Harold Johnes

There is another Techyv post which is addressed your problem. Pay a visit that page and get more idea to fix this problem.

Error shown during start up, after the installation of the program

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