Adobe Reader Updater Certificate Failed

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Hello experts,

I am getting the following issue when I try to update Adobe Reader for Mac OS X 10.5.8. I tried to reinstall the software to fix this problem, but the issue still remained. How can I avoid this error without having any problem? I would be grateful to you for any assistance.

Installation Incomplete

Installation Incomplete Adobe Reader Update Certificate failed to install.

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Answered By 0 points N/A #176044

Adobe Reader Updater Certificate Failed

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Hi Edward,
The error is because the internet settings are incorrect during the installation of Adobe Reader.
To resolve this error follow the steps stated below:
1) Open the 'Internet Explorer', Choose 'Tools', Select 'Internet Options'
2) Click on 'Security' tab, select 'Trusted Sites'

Trusted-site-selection-in-Internet-Explorer

3) Select the 'Internet zone' button, Click the 'Default level' button, move the slider to medium security level, Click 'OK'

Security-level-in-Internet-Options

4) Uninstall the Adobe Reader present in the system.
5) Restart the system and download the new version of Adobe Reader from the Internet Explorer and install it.

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