Adobe reader cannot open a file that may be corrupted

Asked By 80 points N/A Posted on -
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Hi,

I have recently installed the latest version of Adobe Reader to view my PDF files but when I tried to view one of my files using this reader, I got an error on my screen. The screenshot of the error is attached below:


The error says:

Adobe Reader could not open 'dgt2,570.pdf because it is either not a supported file type or because the file has been damaged (for example, it was, sent as an email attachment and wasn't correctly decoded).

I have checked the file again and it doesn’t seem to be damaged or corrupted but the adobe reader is not able to open it. Can anyone please tell me what might be the problem behind this scenario. I am at my wits end now and still couldn’t find the solution.

Waiting for your comments and suggestions

Regards,

Abram

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Best Answer by Maud Matland
Answered By 0 points N/A #146581

Adobe reader cannot open a file that may be corrupted

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Hello,

A lot of problem might occur during installing software. Try reinstalling again the Adobe Reader you have downloaded.

If you have deleted it already the installer, you can download it here: http://filehippo.com/download_adobe_reader/, then check whether the problem is still occur. You should also check out first the PDF file that you wanted to open whether it is corrupted or not.

Best Answer
Best Answer
Answered By 0 points N/A #197114

Adobe reader cannot open a file that may be corrupted

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If you have found the PDF is not damaged then try the following steps to ensure that Reader is up-to-date and not damaged:

1. Update to latest release.

2. Repair installation.

3. Reinstall using the latest version.

4. Ensure that the operating system can recognize PDFs.

It is likely that the latest update patch can fix a conflict with your system.

1. Open Reader.

2. Choose Help then Check for Updates.

Repairing using Control Panel method:

1. Close Reader.

2. Click Start and go to Control Panel.

If you are using Windows 7/Vista then, select Adobe Reader in the list of programs.

  • Click Change and follow the instructions to repair the application
  • Click “Finish” when the process is complete.

 Repair from Reader, Choose Help and Go to Repair Adobe Reader Installation.

 Remove all old versions and then install the latest version.

Answered By 80 points N/A #146582

Adobe reader cannot open a file that may be corrupted

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Both of your comments are superb and I also thank you for the information. Maud Matland, your comments make sense as to how I will be able to fix my problem. I forgot to mention that my OS is Windows 7. But your recommendation is for Windows 7 and Vista so as a result, I got the information I needed.

I am carefully following your instructions on how to install the latest version and I am not encountering any errors anymore. The screenshot image also helped me.

Thanks techyv.com for your cooperation.

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