Adobe Premiere shown error when tried to import an AVI file

Asked By 80 points N/A Posted on -
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Hello,

Sometimes I get this annoying error message when importing an AVI file. The error says ‘Unable to open that file’. Is this problem with Adobe Premiere or anything else?Would you mind to help me. Any kind of assistance would be appreciated. Thanks in advance.

Adobe Premiere

Unable to open that file.

File uses an unsupported compression format.

File path:D:AVI2007_10070139.AVI

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Answered By 0 points N/A #170721

Adobe Premiere shown error when tried to import an AVI file

qa-featured

Hi Larry, 

There are two ways in which you can solve this issue. 

1. Try to change the extension from .avi to .mpg before importing. This will make the program use a more tolerant importer. 

2. Use Windows Media Player or Apple Quicktime Pro to transcode the file into .mov or .wmv format. This will allow the file to be imported, but may lead to loss of picture quality. 

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