Adobe Photoshop could not complete request

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Hi everyone,

A few days ago I got some PNG file that need to be changed. Recently on my Mac, OS X, I got installed Photoshop CS 5.5 installed. When I open the file and made some changes I got error message. After this I got problem with Photoshop. What should I do?

Tim

 

 
Adobe Photoshop
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Best Answer by Sharath Reddy
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Answered By 567040 points N/A #117291

Adobe Photoshop could not complete request

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It is possible that Adobe Photoshop CS5.5 is not properly installed or there are other errors in your hard drive that affects the application. Check first your hard drive for any possible error that might have accumulated in it. You can also download Norton System Works or its latest version, Norton Utilities. It will help check your hard drive if there is any error in its file system, misreported hard drive free space, errors in the file structures, misallocated file space, cross-linked files, and others. These errors affect some applications from working properly. If your operating system has a built-in disk check tool, use it instead.

If after checking your hard drive the problem wasn’t fixed, uninstall it and then install it back afterwards.

Here are the system specifications for Adobe Photoshop CS5.5:

Windows

  • Windows Vista 64-bit Home Premium/Business/Ultimate/Enterprise Service Pack 1, Windows 7 64-bit
  • Intel Core 2 Duo, AMD Phenom II, or higher processor that supports 64-bit
  • 2 GB RAM minimum, 4 GB or more recommended
  • 10 GB free hard disk space, doesn’t support flash drive installation
  • 7200 RPM hard disk required for editing compressed videos, RAID 0 for uncompressed videos
  • 1280 x 900 screen resolution
  • OpenGL 2.0 compatible video card
  • OHCI-compatible IEEE 1394 port for capturing DV and HDV
  • ASIO-compatible sound card or Microsoft Windows Driver Model
  • Dual-layer compatible DVD drive
  • QuickTime 7.6.2
  • Adobe Flash Player 10 or higher
  • Internet connection

Mac

  • Mac OS X 10.5.8, 10.6.3
  • 64-bit multi-core Intel processor
  • 2 GB RAM, 4 GB or more recommended
  • 10 GB free hard drive space, doesn’t support flash drive installation
  • 7200 RPM hard disk required for editing compressed videos, RAID 0 for uncompressed videos
  • 1280 x 900 screen resolution
  • OpenGL 2.0 compatible video card
  • Core Audio-compatible sound card
  • Dual-layer compatible DVD drive
  • QuickTime 7.6.2
  • Adobe Flash Player 10 or higher
  • Internet connection
Answered By 0 points N/A #117293

Adobe Photoshop could not complete request

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Hi,

I can help you fix the issue with Adobe Photoshop on your computer. I request you to follow these troubleshooting steps:

  • Make sure you have installed a genuine version of the Adobe Photoshop onto your computer.
  • If you are running Windows XP, you’ll need to download patches from the Adobe website.
  • Make sure you have enough drive space to run the Adobe Photoshop application.
  • Also, make sure you have updated your graphic drivers.
  • If you still have problems with the application, you can contact the Adobe support.
  • To contact Adobe support, visit www.adobe.com/support

Thanks and regards,

Skarbos Jay.

Answered By 0 points N/A #117295

Adobe Photoshop could not complete request

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Hello Tim

 

did you installed any printer within last few days?? it  sound weird but if you can do the following steps

 

first go to the printer settings and remove the newly installed printer.

 

the problem is solved.

 

Good luck
Have a nice day

Answered By 0 points N/A #117296

Adobe Photoshop could not complete request

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Hello Tim,

If you have checked update for Mac OS and drivers and you didn’t find your solution then try this solutions:  

Solution 1:
You should re-create preferences files:
To restart your Photoshop preferences to default you should hold down CTRL+ALT+SHIFT keys on MAC OS, while starting Photoshop.Then will appear message “Delete the Adobe Photoshop Settings file” and click YES.
OR
You can try change language. Start Photoshop, go to preferences then type and change from East Asian to Middle Eastern.

Solution 2:
You can try with making a new user account on your computer.
Start Photoshop from new user account and maybe your problem will be fixed.

Solution 3:
Maybe you have a problem with font cache issue and you should uninstall all the extra fonts who are maybe corrupted or duplicated.

Solution 4.
If you can’t save the image in Photoshop and you have problem with Program error then:

  • Deleting layer one by one, find the layer who is not working and remove. After this you can recreate the layer and save the image.
  • Or you can switch the visibility of all the layers to off. Then you will be able to save the image.

I hope this solutions will help you.

Answered By 0 points N/A #117297

Adobe Photoshop could not complete request

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Hi,

Timmothy

  • Make sure that you have setup of windows not more than 6 month.
  • Make sure that you have installed genuine version of adobe Photoshop CS 5.5.
  • When you change any picture then save by save as option.
  • If it does not solved visit the website .www.adobe.com/support

Thanks.

Answered By 0 points N/A #197569

Adobe Photoshop could not complete request

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 Adobe Photoshop CS 5.5 is a old program now. In many ways, this program do not have all the " bells and Whistled" of much newer version, you may try some new versions of Photoshop.

But you should firstly become sure that the software is genuine or not.

You may try by changing the file format from PNG to another format which is suitable for Photoshop CS 5.5.

Also make sure that, the file is transparent or not. If not, then make it firstly transparent and then edit on Photoshop.

Answered By 10 points N/A #197570

Adobe Photoshop could not complete request

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Check out that your Photoshop and OS is fully updated. This may be an installation error so try to re-install this. Following are few steps you can follow :-

1.   Trash out the .psd file along with the whole folder  with which you are currently working and then open a different .psd file from a different project and then save this again.

2.   Open  File menu and select ‘File Info’ and find the XMP tags, then select ‘Advanced tab’.and then from there select the link ‘http://ns.adobe.com/camera-raw-settings/1.0/’ and delete them. You should now be able to save your file

3.   Also check with the link: Adobe Error Page

 

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