Adobe Edge Preview failing installing the program

Asked By 0 points N/A Posted on -
qa-featured

Hi there,

Adobe Edge Preview installation failed this is the error that I cannot get rid of. I don’t know how to skip or why I have this error since I meet all the system requirements. Does anyone have any idea about this error ? How can I solve it ?

Thank you !

Adobe Edge Preview

Installation failed

Your installation encountered errors.

A conflicting or prerelease version of Adobe Edge Preview exists on this computer. The conflicting versions must be removed before installing from the current media.

If the problem persist, please contact Customer Support for further assistance.

SHARE
Answered By 564950 points N/A #180258

Adobe Edge Preview failing installing the program

qa-featured

I think you didn’t check your computer if you have other version of Adobe Edge Preview currently installed. If there is already an installation of the product then you cannot install another one if it is the same version or a prerelease version. To continue with your installation, you need to uninstall the version currently exists in your system and then restart the installation.

If you are confused which to uninstall and you have different Adobe products installed on your computer, uninstall all of them then restart the computer. Run the installer for Adobe Edge Preview, the one you are currently installing then see if it is successful. If you are installing Adobe Edge Preview 5.1, it requires Windows 7 and later operating systems.

If you have a Macintosh computer, it runs on Mac OS X 10.6 Snow Leopard and higher. If you have Windows Vista or earlier or Mac OS X 10.5 Leopard or earlier, you won’t be able to install and use Adobe Edge Preview 5.1. Once you get Adobe Edge Preview running, reinstall all Adobe products you previously removed.

Login/Register to Answer

Related Questions