This add-on is managed by your administrator

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I try to disable a some browser add-on using the Add-on Manager in Internet Explorer, by the way I'm using Windows XP Service Pack 2.

I notice something on the Add-on Management dialog box an issue which is beyond my knowledge.

Take a look at the picture I uploaded.

Add-on Management dialog box

This add-on is managed by your administrator

I was restricted to do some action though I'm on the admin account.

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Best Answer by ardine
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Answered By 0 points N/A #87031

This add-on is managed by your administrator

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This particular message happens if the particular add-on is restricted via the Group Policy Editor or via the registry. There are two ways to resolve your issue, please refer below:

1) To clear all the add-on Policy settings, click Start and open Run. Type GPEDIT.MSC in the run field and click enter.

  • Look for “Computer Configuration”.
  • Then “Administrative Templates”.
  • Then “Windows Components”.
  • Then “Internet Explorer”.
  • Then “Security Features”.
  • Then “Add-on Management.
  • Double-click “Add-on List” and then set it to “Not Configured”.
  • Double-click “Deny all add-ons unless specifically allowed in the Add-on list” and set it to “Not Configured”.

After doing the above steps, perform the same for per-user setting:

  • Look for “User Configuration”.
  • Then “Administrative Templates”.
  • Then “Windows Components”.
  • Then “Internet Explorer”.
  • Then “Security Features”.
  • Then “Add-on Management.
  • Double-click “Add-on List” and then set it to “Not Configured”.
  • Double-click “Deny all add-ons unless specifically allowed in the Add-on list” and set it to “Not Configured”.

2) Via the Registry:

This is for the “Deny all add-ons unless specifically allowed in the Add-on list” setting. Click Start and open Run. Type REGEDIT in the run field and click enter.

  • Look for “HKLM”.
  • Then “SOFTWARE”.
  • Then “Microsoft”.
  • Then “Windows”.
  • Then “CurrentVersion”.
  • Then “policies”.
  • Then “EXT”.

After doing the steps above, do the following:

  • Look for “HKCU”.
  • Then “SOFTWARE”.
  • Then “Microsoft”.
  • Then “Windows”.
  • Then “CurrentVersion”.
  • Then “policies”.
  • Then “EXT”.

-Look for the value “RestrictToList” and delete it in both of the above locations.

This is for the “Add-on List Group Policy” setting. Click Start and open Run. Type REGEDIT in the run field and click enter.

  • Look for “HKLM”.
  • Then “SOFTWARE”.
  • Then “Microsoft”.
  • Then “Windows”.
  • Then “CurrentVersion”.
  • Then “policies”.
  • Then “EXT”.
  • Then “CLSID”.

After doing the steps above, do the following:

  • Look for “HKCU”.
  • Then “SOFTWARE”.
  • Then “Microsoft”.
  • Then “Windows”.
  • Then “CurrentVersion”.
  • Then “policies”.
  • Then “EXT”.
  • Then “CLSID”.
  1. Look for the “CLSID” and delete it. This corresponds to the Add-on which you want to manage. By default, no entries exist there (in a clean installation).
  2. Close Registry Editor and restart Windows.

Arthur

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