Acrobat PDF Printer missing after installation on Windows 64Bit

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Hi experts,

I bought a wireless printer Brother DCP-J385W to use with my laptop and desktop computer. I have installed Windows 7 on both systems.

I can use printer properly with my desktop computer but I can’t use it properly with laptop however, I am able to install everything except the driver.

The following error message displays saying “Printer driver was not installed”. What could be the cause of this error?

I really want assistance to resolve this matter.

Thanks in advance.

Printer driver was not installed. Operation could not be complete (error 0x00000002).

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Printer driver was not installed. Operation could not

be complete (error 0x00000002).

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Answered By 0 points N/A #170759

Acrobat PDF Printer missing after installation on Windows 64Bit

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Hello Chester

It seems that there is a problem with your installation driver for the printer.

What I recommend for you, is to access the link I have provided you with, and download the utility.

I has solved many printer issues and it might be able to help you fixing your problem.

Printer Utility

I hope you will find this information useful.

Randolph

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