Acrobat PDF Printer missing after installation on Windows 64Bit

Asked By ChesterBSeverance 0 points N/A Posted on - 07/28/2013

Hi experts,

I bought a wireless printer Brother DCP-J385W to use with my laptop and desktop computer. I have installed Windows 7 on both systems.

I can use printer properly with my desktop computer but I can’t use it properly with laptop however, I am able to install everything except the driver.

The following error message displays saying “Printer driver was not installed”. What could be the cause of this error?

I really want assistance to resolve this matter.

Thanks in advance.

Add Printer

Printer driver was not installed. Operation could not

be complete (error 0x00000002).

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Question Views: 1037
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Question Category: Hardware

Answered By Randolph Brownlow 5 points N/A #170759