Acer Iconia tablet’s erratic touch movements

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My Acer Iconia A1 tablet started to have touch issues. Even without touching the screen, as long as a certain part of the back cover is touched, the screen moves on its own. This started after the tablet was accidentally dropped. There was no visible damage on the tablet, no bent plastics, cracks and scratches, but it's acting really weird lately. My question is, will this be covered by the warranty? Is this a hardware problem or can this be fixed by resetting the device which means losing all the apps on it?

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Answered By 0 points N/A #158883

Acer Iconia tablet’s erratic touch movements

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Hi Garrick Sanderford,

I'm sorry to hear about the problem you are experiencing. Unfortunately, this problem cannot be reversed by formatting the device. Fall must have messed up the calibration causing these glitches, thus it is a hardware issue. The warranty is dependent on the store from which you bought it. You should have a receipt or some form of document which states the terms of the warranty.

I hope this helped.

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