Acer Camera Capture Utility Software Problem.

Asked By 10 points N/A Posted on -
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Hi TechyV community!

I am having problem regarding the Acer camera capture utility software.

It seems It can’t capture any shots from the Crystal eye camera.

And I am having a hard time doing way to solve it but none has worked. Is there a way to find the problem with the camera?

What could that be?

Any help would be appreciated.

Thank you and have a good day!

Roya Munguia

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Best Answer by Taylor Delapena
Answered By 0 points N/A #168345

Acer Camera Capture Utility Software Problem.

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Hello Roya,

In order for your Crystal Eye Camera to work you will need to have installed the right drivers for it. To download the latest drivers for your ACER you can look at the following website: http://us.acer.com/ac/en/US/content/drivers

If updating your drivers doesn't work, you can try uninstalling Acer Camera Capture Utility and doing a clean install of it, after rebooting your computer.

Regards,

P Vhilary

Best Answer
Best Answer
Answered By 0 points N/A #168346

Acer Camera Capture Utility Software Problem.

qa-featured

Hi Roya Munguia,

You didn’t mention which version you used. Because Acer Crystal Eye webcam 1.8.1.0 version doesn’t work on Windows 7 64 bit. You also didn’t mention which operating system (OS) you used. Besides, it is cause for Acer camera capture utility software and drivers. 

You can install the drivers and suitable camera capture software. You can also reinstall a latest version of Acer camera capture utility software. You can get your necessary drivers from here Acer drivers.

I hope that you can solve your problem.

Thanks.

Taylor

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