N/APosted on - 01/02/2014
I am getting an Application Error on Convertex while trying to convert a file. I got the following access violation error after I did this: While converting an mkv file, after completion of 30% of the conversion, I pressed Stop. And then I pressed yes to clean up. After that I tried closing the ConvertX and I get the following error. Does anyone have any ideas as to what is causing the problem? Is this a problem with the ConverteX version I installed? Should I reinstall it? Please advice. Thanks in advance.
Exception EAccesViolation in module ConvertXtoDvd.exe at 00009268.
Access violation at address 00409268 in module ‘ConvertXtoDvd.exe’.
Read of address 0020007A.
Access violation error at address 0020007A while converting MKV file
This is not unusual and other users may also experience it if they try doing the same thing that you did. I, myself, also experience it from time to time on other applications because of untimely interruption in the conversion process. When a program, like yours, is converting a video it takes a lot of resources from the computer to use on the conversion process especially the physical RAM.
Now, when you suddenly stop the task for any reason, the program will therefore be forced to dump all the accumulated resources it gathered for the conversion and while doing this it sometimes creates a sudden crash on the application producing different errors like the one you have. This is actually not a serious problem. The program will surely work again next time.
It would also help if you run the program as administrator in case you experience future problems. Right-click on the program’s icon and select Properties. Select Compatibility tab and check “Run this program as an administrator” under Privilege Level, and then click OK. This ensures that you run the program with full authority which usually avoids error.
If you are not using the latest version, download the latest edition from ConvertXtoDVD 5. It supports Windows XP, Windows Vista, Windows 7, and Windows 8.