4TB HDD freezes My computer

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Hi there,

I have purchased this 4TB Seasgate Drive and it was working well on my Asus Transformer Book TX300 until recently when after connection, the drive will take time to show on the explorer and after showing, it takes a lot of time to open folders on the drive, safe removal freezes my screen and I have to restart my computer to continue using the computer, what could be causing this problem? How do I solve this problem?

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Answered By 0 points N/A #199571

4TB HDD freezes My computer

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There are bad sectors on this 4TB Seagate Drive. I hope that this is still under warranty so visit the nearest service center. The technician will verify it and will try to fix the bad sectors. They will replace it if the problem persists.

Meanwhile, you can try to defragment the drive.

Go to Start -> All Programs -> Accessories -> System Tools -> Disk Defragmenter

Click on 'Defragment disk' button. Defragmentation may take a couple of hours based on amount of data.

This will certain boost the performance. You will also get the detailed report about your disk problem, if any.

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