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Category: Windows 7
Type: Question
Author: Asad357
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I have a 3D card of ATI 5760 and the driver is not supporting and giving an error that the driver is not properly installed and it restarts again and again. Apart from that it is working good on Windows XP.

I am so confused please help me?

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# Comment Id: 27178

The driver of your 3D video card is not supported by your Windows platform version. If your card already worked on your computer with a Windows XP platform, then this version of Windows is not supported by the version of the video card’s driver.

Try searching the video card’s brand in the Internet if you could find a version that is compatible with the current version of your Windows. If you could not find, go to its manufacturer’s website if they already released a version compatible for your Windows. If you still can not find any, no use but to replace the graphics card.

Try other version that is compatible with your Windows.

# Comment Id: 27462

Hello Asad357,

With this problem of your ATI Radeon HD 5760 video card you really need to have a suitable driver, for it to work properly. You need to check first the versions of Windows 7 whether 32-bit or 64-bit.

Try to download the driver here.

Fill up all steps for downloading that driver

  1. Select the type of system that you have : Desktop Graphics.
  2. Select the product family your product belongs to: Radeon HD Series.
  3. Select your product : Radeon HD 5XXX Series PCIe.
  4. Select the supported operating system that you have : ?
  5. Click Display Result.

Or

  • if using 64 bit version of Windows 7.
  • Click on the Download - Catalyst Software Suite.
  • Includes: Display Driver, OpenGL driver, ATI Integrated Driver, and Catalyst Controller Center.