Hi experts,

During the install of Sophos Antivirus I got this error message. I tried to it many times with different installers from different sources, none is working. Can anyone help me please with this ? Is there another antivirus, better than Sophos ?

Thank you !

An incompatible product is installed.

This software cannot be installed over the existing installation. No changes were made to the existing installation.

Close

Hi there,

Even if I am the only user and I have all the administrative rights I have this message that says I am not a member of sub-estates. I don’t know how to solve this error so is there any expert online that can help me to fix this ?

Thank you !

Cannot open Sophos Enterprise Console

The user ***** is not assigned to any sub-estates. You must be a member of at least one sub-estate to run the console.

Contact your Administrator to resolve this issue.

OK

Hello,

While I was scanning my PC with Sophos Antivirus these errors appeared. I don’t know why the scan and the cleanup couldn’t be completed because I didn’t even move the mouse. Any solutions ? What should I do to make a complete scan and a full cleanup ?

Thanks !

An error occurred while cleaning up the selected threats

OK

Scan cannot be completed

An error occurred running the scan.

OK

When I navigated within the IIS MMC snap – in to Default – Web Site I got the following authentication error message.

How can I fix this error?

Authentication

There was an error while performing this operation

Details:

Filename:\?C:Program Files (x86)SophosSafegaurd

EnterpriseSGNSRVweb.config

Line number: 79

Is there a way for me to stop my Sophos Anti-virus from constantly installing updates? How do I do that?

Hello everyone

I installed a Sophos Anti Virus long back, after a few days it started showing yellow lines blinking on Sophos Icon. What does these yellow lines mean?

Thanks

Hi Tech's,

While configuring Sophos remote management system and add and remove some users remotely, I am facing a problem while system is getting updated, an error message has came.

Sophos AutoUpdate

Error 3057: There was an unexpected error while attempting to create, repair or delete user account. Contact your support personnel.

Now, can any body please help me so that I can get rid of this problem and administrate the system accordingly?
I appreciate your help in advance.

Venke

Hi! All,

"Could not establish connection with the parent library, Failed to authenticate with the server. HTTP Status Code 401 (Unauthorized).VFS 0x80040414".

I get the above error message. Can anyone help? 

And on a client getting this error,

"An installation could not run successfully because a previous installation,run by Autoupdate on a Sophos product, required a reboot and that reboot has not yet been done.(80041112)". 

I currently have a red X on Sophos Antivirus. A "mouse over" shows "sophos protection update has failed". Right clicking and selecting "Update Now" causes a window to show that states "Downloading Package 1 of 4…2 of 4…3 of 4…4 of 4" then it shows "Installing Package 1 of 1" then it just quits. A look at the log file shows:

Hi Techs,

I am new using Sophos and it is just recently setup. I am using Windows 2000 and I think something was not done right. So,