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Category: Security


Can anyone help me with this error ? I don’t know why but it seems like my security protection is not activated and the program is unable to contact Trend Micro server. My Internet connection is working just fine but still. Any solution ?

Thank you !

Micro Trend Worry Free Business Security Services

Security Protection is not activated

Your computer is installed with Trend Micro protection.

You have not yet activated this protection for the following reason:

Unable to contact Trend Micro sever. (Error code:7)

Category: Security

Hi experts,

Even if I am the only use of my laptop and I have the administrator privileges still I cannot install ESET Smart Security. Is the first error of this kind and I don’t know how can I deal with it. Can anyone help me to fix this administrator rights ? Is there a problem with my PC or ESET ?

Thank you !

Install ESET Smart Security


The installer has insufficient privileges to access this directory: C:\ProgramData\ESET\ESET Smart Security. The installation cannot continue. Log on as administrator or contact your system administrator.

Category: Security

Hello experts,

After I have installed ESET on my laptop and making some settings changes this error appeared. I don’t know why the memory could not be read. The older version worked just fine and it seems like the new one is not as stable as I expected. Please can anyone help me to fix this? Why I cannot change the settings of ESET?

Thank you!

ESET Smart Security

ESET Smart Security: egui.exe – Application Error

The instruction at 0xfecaf3d6 referenced memory at 0xffffffff. The memory could not be read

Click OK to terminate the program


Category: Security

I got a "Back up was failing with extended error status has been encountered, check logs (252)" error on my backups in Symantec. I am under Windows XP. How can I fix this?

Category: Security

Hello trouble shooters,

I am facing a serious problem, I am getting this error message often, and it makes me more tired. How to get rid of this error message? I tried to run the Antivirus several times but the error is not disappearing. Please help me to get rid of the error. Thanks a lot.

Application cannot be executed. The file cmd.exe is infected.

Do you want to activate your antivirus software now?

Category: Security

Hi trouble shooters,

I used to run the Anti-virus regularly in the computer to protect from virus. When I tried to do the regular scan last night, I stuck up with an error message. I am scared of this error, whether this error might crash my computer. The error code is 5013, 3 please explain me. How to solve this problem? Thank you.

An error has occurred with Norton Internet Security

Error: 5013,3

No automatic solutions were found. Click Launch Support Web Site to continue.

Category: Security

I've just run the File Recovery process and after that, it prompts a dialog box as shown below. It stated that it fails to recover directory files. I don't know which one is it. So can someone please help me with resolving this issue. I need to complete the recovery process. Please help me.

EaseUS Todo Backup

Recovery completed. But failed to recover parts of the directory (files), or some sectors can not be written.


Category: Security

The installation of MBAM on SCCM 2007 works just fine. But on one workstation, it fails and when I try to run the MBAMClientUI.exe manually, the error below appears. I don't know what is missing or what's been going on but I hope someone can help me figure it out. I need some help please. Thanks.


BitLocker drive encryption has a problem and must close.

Category: Security

I was creating a scheduled scan with ClamAV's Immunet through the domain user's credentials. I'm not sure why it appears since it doesn't look like a domain credentials. Please tell me how to fix this. I need to schedule a scan since I'm not always at home. Thanks.

Error creating scheduled scan.

An unknown error has occurred.


Category: Security

Recently, my computer was infected with some malware which makes my Worry Free Business Security (WFBS) 7 software disabled. I cannot start it anymore so I tried to uninstall it to perform a clean install again. But I was unable to do that. I am trying to remove it through the Control Panel's Add/Remove Programs. It is showing an error as shown below:

Unable to uninstall

An error has stopped the removal of the software

No changes have been made to this computer.

Click the button below to close this window.

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