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Category: Internet

Hello troubleshooter,

I created a new account in the client place using Psi. The process went almost to the end. However, I got a warning error message saying it failed the authenticity test and the certification is self-signed. I am very confused what do I do now? Do I need to reinstall it again? Please help, your help is great.

The gmail.com certificate failed the authenticity test.

Reason: Certificate is self-signed.

Category: Internet

Hi troubleshooters,

I installed the GTalk plugin in the computer and I created an account in Gmail. I followed all the instruction to create an account. After creating when I try to login I am getting a weird error message, this makes me irritating. Why I get this annoying error message? I am damn sure that username and password is correct. How do I fix the error? Please support me with some idea. Thanks.

Sign in

Username and password do not match. (You provided...)


Category: Internet


I have windows operating system and Firefox Browser. Recently I updated Firefox to latest version it was successful without any issues. However, the problem is with the Internet Download Manager (IDM), it stopped working after the Firefox update. After this error, I updated IDM too. In any way, they are related together. Still I am getting this error message. Please help me to solve this error. Thanks.

[#] IDM Integration module [#]

IDM Integration module has stopped working

Windows is collecting more information about the problem.

This might take several minutes...


Category: Internet

Hi there,

Friends I have a Gmail account and I have downloaded the Picasa from the official website. When I try to upload an album, I was stuck up with an error message. I even tried to upload a single photo but I get the same error. Please help me to resolve this error. Thanks a lot.


This account is not enabled for Google Photos.

Would you like to open a web page that may help resolve the problem?

Yes No

Category: Internet

Hello Tech experts,

When I try to send an email with attachment, I am getting an odd error message and I never experienced this before. I get this error message recently both in the desktop computer and laptop. Please help me with an alternate solution. Your help is great. Thanks.


An error occurred trying to send your message. Please try again later.


Category: Internet

I'm running Windows 7 with Internet Explorer 11. I got an issue while working on site layout on launching site through WebPlus X6. The error stated, "A navigation bar failed to generate a preview". I already tried to reset the user settings, yet it still failed. I'm not sure but does it has something to do with the recent Java update? If so, what can you recommend to fix this?


A Navigation Bar failed to generate a preview.

Do you want to disable Navigation Bar previews?

(They can be reenabled in Tools -> Options -> Layout).

Yes      No

Category: Internet

When browsing the web, I am always getting a "10060 Connection Timeout Error" and I can't open or do anything. Then I will need to Reload the page to open it again but then, eventually it will happen again. How can I permanently fix this issue? What are the causes of it?

Category: Internet

I'm using Windows 8.1 and I am trying to connect to the Internet through a USB (Tata Photon+ broadband data card). The error is:

Network Connection Prompt

Failed to create a phone-book entry.

Redial     Cancel

Please note that I never have this issue on my previous OS even in Windows 8. Just here on Windows 8.1 and I was unable to connect to the Internet. Kindly please help me resolve it. Thanks.

Category: Internet

I am running Firefox 4.0 Beta version and I need to know how to make some add-ons and extensions compatible with it. These add-ons and extensions are those that are not yet updated to work on Beta version. I opened my Firefox browser and go to the Config page. I choose the Boolean option according to the tutorial I found on one site. However, an error pops up on my screen:

Incompatible add-on

Greasemonkey 0.8.20100408.6 could not be installed because it is not compatible with Firefox 4.0b1.

Please tell me how to fix this. Thanks.

Category: Internet

Can someone please help me? I just installed Internet Explorer 10 few months ago. It was running fine until today when I opened it, it flashes for few seconds and closed itself and I cannot launch it again. I tried it for few times and the same thing happened even after a restart. I already tried to uninstall it but it failed. How can I fix this?